FAQ
What shipping methods are availbale?
We Ship Internationally using the best available method.
FREE Shipping 8-12 days for arrival: UK, DE, FR, NL, ES, PT, BE (Tax included) No additional customs fees
How long will it take to get my package?
Europe & UK - 8 - 12 days
USA - 10 - 14 days
Australia - 12 - 20 days ✈️
Do you ship internationally?
We Ship Internationally using the best available method.
What payment methods are accepted?
We currently accept:
1) American Express
2) Apple Pay
3) Mastercard
4) Visa
5) PayPal
How much is shipping and handling for my order?
Shipping and handling charges are calculated based upon your order total weight. Your shipping charges will be indicated on checkout.
Customs and duty fees are the responsibility of the recipient.
What types of accessories do you sell for Mini Cooper cars?
We specialize in selling a wide range of accessories for Mini Cooper cars, including mobile phone holders, mobile phone bracket mounts, and key case cover chains with Mickey styling. These accessories are designed to enhance your travel experience and add a touch of fun and personality to your Mini Cooper.
How long do I have to return an item?
You have 15 days after receiving your item to request a return. Please ensure that the item is in the same condition as you received it, unworn or unused, with tags, and in its original packaging.
What is your return policy?
Our return policy allows for returns within 15 days of receiving the item. The item must be in its original condition, unworn or unused, with tags, and in its original packaging. Please contact us at info@shopminiparts.com to initiate a return.
Do you offer free returns?
Yes, we offer free returns for eligible countries, including the US, UK, DE, FR, NL, ES, PT, and BE. Please contact us at info@shopminiparts.com to initiate a return and receive a return shipping label.
Can I exchange an item?
If you wish to exchange an item, the fastest way is to return the item you have and make a separate purchase for the new item. Please contact us at info@shopminiparts.com to initiate a return and receive further instructions.
What should I do if I receive a defective or damaged item?
If you receive a defective, damaged, or wrong item, please inspect it upon reception and contact us immediately. We will evaluate the issue and make it right. Please contact us at info@shopminiparts.com with your order details and a description of the issue.
Can I return personalized or custom items?
Unfortunately, we do not accept returns for personalized or custom items. These items are specially made for you and cannot be resold. Please ensure that you double-check the product description before placing your order.
What is your shipping policy?
We offer various shipping options, including free standard shipping on all orders. Expedited shipping is also available at additional fees. For international orders, please note that additional taxes and duties may apply. Please refer to our Shipping & Delivery Policy for more information.
Do you ship internationally?
Yes, we offer international shipping to most countries. However, please note that there may be restrictions and additional taxes or duties imposed by your country's customs. It is your responsibility to comply with the laws applicable to your country.
How can I contact customer service?
If you have any further questions or need assistance, please contact our customer service team at info@shopminiparts.com. We are here to help and will respond to your inquiry as soon as possible.
